Inka Trail Backpacker is an official Peruvian company, and is obligated to abide by the restrictions of Peruvian law. Our general conditions are therefore based on Peruvian law.
In order to reserve your trip, we require some personal information, including:
- Full legal name, exactly as it appears on your passport
- Personal e-mail
- At least one emergency contact name and phone number
- Type of accommodation (Not required for4 Day Inca Trail)
- Passport Number
- Nationality/country that issued passport
- Birth date
Please refer to the “Book It!” page to fill out the other information required for making a booking. We also require a deposit in order to secure your departure date. For all regular treks there is a deposit of $200 USD per person, which is used to secure your departure as well as to purchase permits and entrance tickets.
The deposit is non-refundable and non-transferable. After purchasing the ticket, we cannot change the date of the trek departure or change the name or passport number on your Inca Trail permit or Machu Picchu entrance ticket.
The deposit must be paid via Paypal, Visa Link or Western Union. Once you have made this deposit, you will need to e-mail us the transaction receipt.
Final Balance Payment
We require you to pay your final balance at our office at least 48 hours before the departure of your trek. Currently, we accept cash in US dollars or Peruvian nuevo soles only.
If you plan to arrive on the same day as the departure of the tour, the remaining balance must be paid in advance (1 week before) through the methods of payment listed above. The client must pay all transaction fees and charges (amounts depend on payment method).
Machu Picchu Permits
Inca Trail permits, Machu Picchu entrance tickets, and train tickets are not transferable. Because of strict government regulations, you may not cancel a reserved permit or alter the name or date on the reservation. If you are unable to come on the date you have reserved, we cannot reimburse or refund the cost of these tickets.
Once you have reserved, Inka Trail Backpacker must give your personal information to the National Park. This information includes your name, passport number, nationality, gender, and date of birth. Everything listed above must be the same upon arrival at the start of the Inca Trail and at Machu Picchu.
You Must Bring Your Original Passport
It is very important that you bring your original passport on the trek so that authorities can verify your information. If any of the information does not match upon arrival, you may not be able to start the trek. In the case that your passport number changes between when you make your reservation and the start of your trek, you have two options:
- You may send us a copy of the new passport at least 10 days before the start of your trek. The fee to update your passport information is USD $15, which you must pay to The National Park upon arrival.
- You may also bring both your old and new passports on the trek and to Machu Picchu. This option will not cost you anything.
If your information does not match your reservation upon arrival at the Inca Trail, Inka Trail Backpacker will not be held responsible.
Refunds and Cancellations
Refunds: If Inka Trail Backpacker fails to confirm the reservation, your payment will be refunded in full.
Cancellation: Because of the strict regulations of the Machu Picchu site, once you have made your reservation, you cannot cancel the space that you have reserved. You also may not alter the name or date of the reservation. Please double check the date for your visit to Machu Picchu before paying your deposit.
If you need to cancel, your deposit will not be refunded and there may be additional cancellation fees. The terms of your cancellation are based on how far in advance of your trip you notify our office and they are listed clearly below.
We understand that there are many unexpected complications that will lead you to cancel your tour. You the client are responsible under the terms below no matter the cause of cancellation: sickness, pregnancy, health of family, accidents, work schedules, strikes or any other factor. There are absolutely no exceptions.
ONCE BOOKED, DEPOSITS ARE NON-REFUNDABLE. CHART BELOW OUTLINES WHAT FURTHER FEES WILL BE DUE.
Cancellation By Terms
If you cancel between 30 and 10 days before your trek, you must pay 50% of the total cost.
If you cancel between 10 and 3 days before your trek, you must pay 80% of the total cost.
If you cancel one day before your trek, you must pay 100% of the total cost.
Finally, in the exceptional case that you decide to head back once you have started the trail, you must pay extra expenses such as food and transportation. You may join the group in Machu Picchu for the walking tour and use all of the services onward.
We Reserve the Right to Collaboration
In case we do not meet the minimum size group or we do not have the personal to operate the tour ourselves, we reserve the right to occasionally collaborate with other tour operators. In these cases, the client will always be notified in advance.
There are external events that could occur outside of Inka Trail Backpacker´s control, including but not limited to: political unrest, riots, terrorist activity, disease, natural disasters, and/or inclement weather conditions, for which Inka Trail Backpacker will not be held liable and reserves the right to change, postpone or, in severe cases, cancel a trek.
In the event the Inka Trail trek must be cancelled, no refunds will be given. For alternate treks, Inka Trail Backpacker will discuss options that may be available.
Weather in the mountains is very unpredictable and changeable. Inka Trail Backpacker may not be held responsible for any delay, deviation or cancellation due to weather conditions.